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cyclamen : blond
(International shipping available)
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Discounted amount of your subtotal will appear when you place your orders.
cyclamen : Blond
* The wig curl may not have a symmetrical shape on the left and right, and there may be individual differences.
* Due to the nature of mohair, there may be a lot of fine hair.
After opened can't exchanged and returned. Before purchase think about that please.
* This product requires 10working days for processing.
- Shipping Fee is calculated based on EMS rate.
If you wish to use EMS premium or DHL instead, please contact us at customer service board.
We will use EMS premium(or DHL) for shipping if EMS premium(or DHL) shipping courier fee is paid by recipients.
- This is an order made product and cannot be cancelled if you change your mind.
- Please be cautious and read guidelines and FAQ sections before purchasing.
- Please note that your Purchaser Name must match with your PayPal Sender Name when sending your payment.
- For P.M.O, please leave us a message on our customer service board for your convenience.
The color of the product may look different for each individual monitor
If you would like to combine delivery with an existing order, please contact us via Q & A bulletin board or petitsoiree20@gmail.com
Shipping
- Shipping Method : EMS
- Shipping Area : A Region.
- Shipping Cost : International Shipping Fee
- Shipping Time : 3 - 60 days
- Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
Refund and Exchange for Damaged Product
Please contact us within 7 days from receiving the package if your product arrived damaged from Petit soiree and requires exchange.
Return item must be sent back to us within 15 days from receiving the package. Reimbursement will include shipping fee but doesn’t include any bank or any other commission fee related fees.
Any A/S service for damage reported after 7 days from receiving the package will incur service fee.
( In such case, service fee will include shipping fee of the item for both ways.)
Refund and or Exchange is not possible if item has been damaged by customer’s negligence.
- Please leave us a message with picture of damaged area.
Most of items at Petit soiree are pre-order items and therefore return or exchange is not possible if you have changed your mind.
In some cases, A/S service, refund and exchange may not be possible due to nature of bjd dolls.
- Head Asymmetry - This is a hand crafted head, not using 3D.
This will not be a criteria for A/S service, refund and exchange.
- Processing Marks - There can be some processing marks from removal of parting lines.
- Fine Dust & Small Air Bubbles on areas other than front of the face will not considered as a damage.
- Thin eye ball areas may be see-through.
- Trace of magnets around the head and head cap may be visible.
* A/S service for makeup, damaged beyond repair is NOT possible.
Please take time to read above notices before placing your order.
Q&A
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